VO-BB - 20 YEARS OLD!

imaginator · Posted: Fri May 09, 2008 8:27 am Post subject: AT&T + ISDN = HUH?

my friend, wendy zier (i finally got her to join but she has yet to post) is finally getting audio tx installed and her home studio built. but despite expert help from donovan and a little extra help from bob souer, we are stuck.

we can't verify the isdn line(s) are even the right type for voice transmission. anyone she calls at at&t either doesn't know what she's talking about, or can't verify her account even exists...yet she's been paying for the lines since last fall.

does anyone know someone either in our group or at at&t wendy can call to get some straight answers? she's about ready to chuck everything out the window...literally.

thank you in advance.
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bobsouer · Posted: Fri May 09, 2008 9:40 am Post subject:

Rowell,

Have her call AT&T's Global ISDN office in Pittsburgh at 800-306-9085. If she can reach James McSweeny at x. 4058 that would be perfect, but everyone with whom I spoke there knew what they were talking about.
_________________
Be well,
Bob Souer (just think of lemons)
The second nicest guy in voiceover.
+1-724-613-2749
Source Connect, phone patch, pony express

bobbinbeamo · Posted: Fri May 09, 2008 9:46 am Post subject:

When I procured AT&T's ISDN it was amazing to me. I had to meander through a myriad of departments to finally get to where I needed to go.
You may wish to check into AT&T's ISDN Help desk

800-221-ISDN (4375)
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Yoda117 · Posted: Fri May 09, 2008 9:55 am Post subject:

you know, it's almost as if they want ISDN to just die out.
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Mike Sommer · Posted: Fri May 09, 2008 10:17 am Post subject:

Not an expert on Audio TX but let's see if we can figure this out.

1. Instal Audio TX, install card and dongle.
2. Check and double check connections to NT1 box
Now it should be working. If not what error message are you getting if any?
If it's "No Connection," call AT&T and verify your service I believe it should be two (2) BRI (data lines), not voice.

This link my be helpful to understand what you may need or what is offered Phone numbers to call at the bottom:
http://www.att.com/gen/isp?pid=2533

Hope I didn't muddy the waters

Goooooooood luck!
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imaginator · Posted: Fri May 09, 2008 10:22 am Post subject:

many thanks for all and future help.

i think i may finally have wendy ready to become an active member on vo-bb.

your instant kindness has shown her this is not the bickering bunch of egos she's encountered on those mythical "other" places.
_________________
rowell gormon
www.voices2go.com
"Mr. Warm & Friendly Voice...with Character!"
Rowell Gormon's Clogged Blog - http://voices2go.com/blog

Jeffrey Kafer · Posted: Fri May 09, 2008 10:50 am Post subject:

There are other other places?
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bobsouer · Posted: Fri May 09, 2008 11:12 am Post subject:

Jeff,

Nope. (OK. I'm kidding. But, there's no place like home.)
_________________
Be well,
Bob Souer (just think of lemons)
The second nicest guy in voiceover.
+1-724-613-2749
Source Connect, phone patch, pony express

wbzier · Guest

I am so excited to get so much great feedback from this group! Rowell says all the time what a fantastic VO community this is (I was soured by some other groups in the past)! I am definitely excited to be a part from now on!

Update:

ISDN still not working! My provider says the line test was fine (they tested up to my home, but not inside the home), but they are saying they are not regostering any data in thier office for my equipment (although they should since everything is plugged in.). The NT-1 is showing an "error" light as opposed to "ready". They did verify that I have BRI service and my switch type is SESS.

When I call out: The system just keeps trying and trying.
When another ISDN calls in: they get a busy signal......

Any suggestions on why Audio TX is not working?

Wendy Zier

bobsouer · Posted: Mon May 12, 2008 10:16 am Post subject:

Wendy,

I'm almost positive that would be 5ESS (as in the number five, followed by the 3 letters) rather than SESS. Oh, and welcome to the VO-BB. Like Rowell, it's a bit nutty at times, but that's part of the appeal. I'm sure you'll fit in fine.
_________________
Be well,
Bob Souer (just think of lemons)
The second nicest guy in voiceover.
+1-724-613-2749
Source Connect, phone patch, pony express

Deirdre · Posted: Mon May 12, 2008 11:17 am Post subject:

I don't know about Audio TX specifically, so let me ask— do you have your SPIDs entered correctly?
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Frank F · Posted: Mon May 12, 2008 11:58 am Post subject:

Update on my ISDN situation: Apparently while I was visiting with Courvo in Las Vegas my ISDN BRI was installed TO the house. although they tried to give me two pair of ISDN lines ( four 64 k lines or two BRI's).

This is being changed to only one BRI and I will have ISDN lines inside the house and fully installed by the end of the week.

Now to get the AudioTx dongle coming...

For those who are in the know, I am using an Adtran Ace NT1 into and Eicon Diva ISDN USB USB adapter.

SPID's and other details will be given to me on Friday.

Now what do I do? Market the heck out the ISDN codec connection. Life is grand.

Toodles

F2
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bobsouer · Posted: Mon May 12, 2008 12:02 pm Post subject:

Frank,

Good for you. Wendy has the same NT1, so hopefully we'll be able to get her up and running soon, too. Donovan (Sweet Feet) Corneetz is going to provide some additional assistance shortly. I'll be playing the strange little gnome on the phone. Rowell has the part of Igor the magnificent.
_________________
Be well,
Bob Souer (just think of lemons)
The second nicest guy in voiceover.
+1-724-613-2749
Source Connect, phone patch, pony express

imaginator · Posted: Mon May 12, 2008 12:05 pm Post subject:

...that's "EYE-gor". (what hump?)
_________________
rowell gormon
www.voices2go.com
"Mr. Warm & Friendly Voice...with Character!"
Rowell Gormon's Clogged Blog - http://voices2go.com/blog

bobsouer · Posted: Mon May 12, 2008 2:25 pm Post subject:

Rowell,

Exactly how I was saying it my head while typing! (It's on the other side.)
_________________
Be well,
Bob Souer (just think of lemons)
The second nicest guy in voiceover.
+1-724-613-2749
Source Connect, phone patch, pony express