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todd ellis A Zillion

Joined: 02 Jan 2007 Posts: 10531 Location: little egypt
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Posted: Thu Nov 01, 2007 6:44 am Post subject: My Customer Service Experience This AM |
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cs: (company name deleted by my great power of restraint), may i help you?
t: yes, i'd like to check a price on 150 ct. SD cards, please
cs: what size?
t: the smaller the better
cs: ok ... let me check ... let's see ... (long pause) ... which is smaller 512 or 256?
t: never mind. (click)
hummmmmmmmmmm _________________ "i know philip banks": todd ellis
who's/on/1st?
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mcm Smart Kitteh

Joined: 10 Dec 2004 Posts: 2600 Location: w. MA, USA
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Posted: Thu Nov 01, 2007 7:00 am Post subject: |
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Maybe the person who usually answers the phone is sick. Maybe you should put some of the milk of human kindness in that ol' bucket a yerz, Ellis.
So, why do you want such small cards?? Stocking stuffers? |
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Moe Egan 4 Large

Joined: 11 Sep 2006 Posts: 4339 Location: Live Free or Die
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Posted: Thu Nov 01, 2007 7:22 am Post subject: |
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I like it when Mary gets feisty! _________________ Moe Egan
i want to be the voice in your head.
~~~~~ |
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todd ellis A Zillion

Joined: 02 Jan 2007 Posts: 10531 Location: little egypt
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Posted: Thu Nov 01, 2007 7:30 am Post subject: |
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1. it's a trash can - not a bucket
2. my son is 7 years old and he knows that 512 is larger than 256
 _________________ "i know philip banks": todd ellis
who's/on/1st?
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asnively Triple G

Joined: 17 Jun 2006 Posts: 3204 Location: Los Angeles
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Posted: Thu Nov 01, 2007 8:29 am Post subject: |
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That could have been me. I always get confused by wire gauges... small number means bigger wire? Right? _________________ the Amy Snively family of brands for all your branded thing needs.
Amy Snively
Faff Camp
FaffCon
TalkerTees |
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Moe Egan 4 Large

Joined: 11 Sep 2006 Posts: 4339 Location: Live Free or Die
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Posted: Thu Nov 01, 2007 8:33 am Post subject: |
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like golf! _________________ Moe Egan
i want to be the voice in your head.
~~~~~ |
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Diane Maggipinto Spreading Snark Worldwide

Joined: 03 Mar 2006 Posts: 6679 Location: saul lay seetee youtee
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Posted: Thu Nov 01, 2007 8:37 am Post subject: |
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was it a guy on the other end of the phone?
cuz guys usually get measurements wrong.
 _________________ sitting at #8, though not as present as I'd like to be. Hello!
www.d3voiceworks.com |
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KaraEdwards M&M

Joined: 21 Feb 2007 Posts: 2374 Location: Behind a mic or camera, USA
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Posted: Thu Nov 01, 2007 8:37 am Post subject: |
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My last customer service experience made me cry. I called my husband hysterical- he thought someone had died. When he found out it was just over a computer glitch- we nearly had our first trial separation...ok, not really- but he did laugh at me.
Hang in there Todd- I feel ya. _________________ Threadjackers local 420
Kara Edwards
http://www.karaedwards.com
kara@karaedwards.com |
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Yoda117 M&M

Joined: 20 Dec 2006 Posts: 2362 Location: Philadelphia, Pennsylvania
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Posted: Thu Nov 01, 2007 8:44 am Post subject: |
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yep, it takes a special breed of stupid to come up with a phrase like that.
I recommend reading the "Shark Tank" articles in the back pages of ComputerWorld magazine. You'll soon realize that this lack of knowledge is more common than expected. _________________ Voiceovers by Gregory Houser
Philadelphia based Voice Actor
Blog - A man, a martini, and a lot of microphones |
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asnively Triple G

Joined: 17 Jun 2006 Posts: 3204 Location: Los Angeles
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Posted: Thu Nov 01, 2007 10:12 am Post subject: |
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Diane Maggipinto wrote: | was it a guy on the other end of the phone?
cuz guys usually get measurements wrong. |
It's just they measure differently than we do. And we count differently from them. I mean... how many "first times" a girl has is as many as she can get away with... _________________ the Amy Snively family of brands for all your branded thing needs.
Amy Snively
Faff Camp
FaffCon
TalkerTees |
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Jeffrey Kafer Assistant Zookeeper

Joined: 09 Dec 2006 Posts: 4931 Location: Location, Location!
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Posted: Thu Nov 01, 2007 10:31 am Post subject: |
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waitaminit. The question was kinda valid.
You said the Smaller the better which indicates physical size. If you were talking capacity, you should have said that. So asking if a 512 card was actually larger than a 256 is not an unreasonable question. _________________ Jeff
http://JeffreyKafer.com
Voice-overload Web comic: http://voice-overload.com |
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Deirdre Czarina Emeritus

Joined: 10 Nov 2004 Posts: 13023 Location: Camp Cooper
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Posted: Thu Nov 01, 2007 12:53 pm Post subject: |
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Snively and Pinto are about to stand in the corner.
SEPARATE CORNERS.
Honestly-- you girls. _________________ DBCooperVO.com
IMDB |
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asnively Triple G

Joined: 17 Jun 2006 Posts: 3204 Location: Los Angeles
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Posted: Thu Nov 01, 2007 1:13 pm Post subject: |
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We'll be good. Do we each have to select a corner not currently occupied by Todd Ellis? _________________ the Amy Snively family of brands for all your branded thing needs.
Amy Snively
Faff Camp
FaffCon
TalkerTees |
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Deirdre Czarina Emeritus

Joined: 10 Nov 2004 Posts: 13023 Location: Camp Cooper
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Posted: Thu Nov 01, 2007 1:20 pm Post subject: |
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Jebus-- I'm running out of real estate.
I'll need to have the architects design a room with 12 corners the way it's going. _________________ DBCooperVO.com
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Diane Maggipinto Spreading Snark Worldwide

Joined: 03 Mar 2006 Posts: 6679 Location: saul lay seetee youtee
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Posted: Thu Nov 01, 2007 1:39 pm Post subject: |
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i'll bet brett has a mock-up ...
i offer these flowers as an ... uh ... olive branch. _________________ sitting at #8, though not as present as I'd like to be. Hello!
www.d3voiceworks.com |
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