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Source Connect
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Philip Banks
Je Ne Sais Quoi


Joined: 20 Jun 2005
Posts: 10596

PostPosted: Wed Mar 03, 2021 11:30 am    Post subject: Source Connect Reply with quote

I was asked to do a Source Connect Session so thought I'd bite the bullet and buy the $650 3.9 version.

I use a PC
Usually browse using Google Chrome
Download software and I tried unable to install/open. Need DMG to open. Stuck at that point.

Anyone able to help?
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Source Connect philipbanks
www.philipbanks.com
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George
Contributor III


Joined: 09 Dec 2019
Posts: 93
Location: Seattle, WA

PostPosted: Wed Mar 03, 2021 11:37 am    Post subject: Reply with quote

If it's prompting you for DMG, I believe that means that the version you downloaded was the one for Mac rather than PC. Sometimes the PC version of something is labeled as Windows instead of just PC. Hopefully that helps some.
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todd ellis
A Zillion


Joined: 02 Jan 2007
Posts: 9978
Location: little egypt

PostPosted: Wed Mar 03, 2021 12:21 pm    Post subject: Reply with quote

what george said. you got the mac version.
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Jack Daniel
Cinquecento


Joined: 23 Jun 2016
Posts: 530
Location: Los Angeles

PostPosted: Wed Mar 03, 2021 5:46 pm    Post subject: Reply with quote

Why would Source Connect need a DeMilitarized Gourd?
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Jack Daniel
Voice Talent / Man About Town
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Kim Fuller
DC


Joined: 29 Jan 2011
Posts: 608
Location: Portlandish, Oregon

PostPosted: Wed Mar 03, 2021 7:25 pm    Post subject: Reply with quote

To gourd against data leeks?
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Philip Banks
Je Ne Sais Quoi


Joined: 20 Jun 2005
Posts: 10596

PostPosted: Thu Mar 04, 2021 6:54 am    Post subject: Reply with quote

I suspect I may have bought the Mac version. I am in touch with Customer Support who sadly appear to not be in touch with any level of Humanity or reality with which I am in touch.
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Source Connect philipbanks
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Jack Daniel
Cinquecento


Joined: 23 Jun 2016
Posts: 530
Location: Los Angeles

PostPosted: Thu Mar 04, 2021 8:53 am    Post subject: Reply with quote

Kim--HA! Nice.
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Jack Daniel
Voice Talent / Man About Town
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Lee Gordon
A Zillion


Joined: 25 Jul 2008
Posts: 6622
Location: West Hartford, CT

PostPosted: Thu Mar 04, 2021 10:24 am    Post subject: Reply with quote

Philip Banks wrote:
I suspect I may have bought the Mac version.


What you bought was a license, so you ought to be able to download the Windows version from the Source Elements website, install that, and apply your license to it. If I recall correctly, you may have to have also signed up for an ILok account to manage the license, in which case you may need to use their license manager to remove it from the Mac version and apply it to the Windows one.

If you are having no luck with the Source Elements people, George Whittam can probably help.
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Lee Gordon, O.A.V.
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Philip Banks
Je Ne Sais Quoi


Joined: 20 Jun 2005
Posts: 10596

PostPosted: Mon Mar 08, 2021 4:18 am    Post subject: Reply with quote

After a long winded support call everything appears to be working. Should anyone find themself free I'd appreciate a test call

I am

philipbanks

Have a grand week.
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Source Connect philipbanks
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Philip Banks
Je Ne Sais Quoi


Joined: 20 Jun 2005
Posts: 10596

PostPosted: Mon Mar 08, 2021 11:04 am    Post subject: Reply with quote

Me n Jack did our thing for a couple of minutes. What he heard sounded like me so well done there!

Only issue is that SC steals the resources from my soundcard so I am either able to SC or record but not both.

"Philip, are you running a backup?"

"No!"
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Source Connect philipbanks
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todd ellis
A Zillion


Joined: 02 Jan 2007
Posts: 9978
Location: little egypt

PostPosted: Mon Mar 08, 2021 2:34 pm    Post subject: Reply with quote

you could hire this lady ...


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Philip Banks
Je Ne Sais Quoi


Joined: 20 Jun 2005
Posts: 10596

PostPosted: Mon Mar 08, 2021 3:23 pm    Post subject: Reply with quote

DAVE!
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Source Connect philipbanks
www.philipbanks.com
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Bruce
Boardmeister


Joined: 06 Jun 2005
Posts: 7347
Location: Portland, OR

PostPosted: Mon Mar 08, 2021 5:24 pm    Post subject: Reply with quote

During all of my SC sessions I have never had to record on my end. They always commit that vital act on their side, just like ISDN.


B
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VO-BB Member #31 Enlisted June, 2005

I'm not a Zoo, but over the years I've played one on radio/TV. .
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Philip Banks
Je Ne Sais Quoi


Joined: 20 Jun 2005
Posts: 10596

PostPosted: Tue Mar 09, 2021 12:11 am    Post subject: Reply with quote

Hoorah!
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Source Connect philipbanks
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Eddie Eagle
M&M


Joined: 23 Apr 2008
Posts: 2384

PostPosted: Tue Mar 09, 2021 6:58 am    Post subject: Reply with quote

Occasionally I've recorded a backup with Adobe Audition 3.0 during a SC session.
Client didn't need it but I had it. Worked ok.
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Honey West is my hero

Eddie Eagle
Spoken Words @ the Speed of Life
www.EddieEagleVO.com
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