VO-BB - A VO Family Forum Index VO-BB - A VO Family
Who Was That Masked Voice Actor?!
 
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Warning About ACX!

 
Post new topic   Reply to topic    VO-BB - A VO Family Forum Index -> Chat
View previous topic :: View next topic  
Author Message
Moosevoice
Been Here Awhile


Joined: 16 Nov 2012
Posts: 217
Location: Iowa

PostPosted: Thu Jun 04, 2020 9:13 am    Post subject: Warning About ACX! Reply with quote

As I posted previously, I got a narration job for a cookbook.
I have been recording pretty much every single day for about an hour (on top of my regular job and doing VO auditions).
So you can imagine my heart sank when I got these emails...





I called ACX and they were non-specific about what happened. The second person I talked to said the guy ('Josh Wells') was approached by them about something, a ticket was created, he never replied to the ticket and therefore his (their?) account was cancelled.
So I'm left drifting in the wind.

I'm awaiting a call back from an ACX supervisor to see what, if anything, can be done about my time put into the project and what vetting is done regarding rights holders. It seems to me that I could just start a project on ACX titled 'Harry Potter and the Sorcerer's Stone', claim I'm the rights holder and start soliciting for voice actors.

I'm beyond pissed about this and wanted to post it here so other people are aware or can chime in.
Ugh.
_________________
www.moosevoice.com
Back to top
View user's profile Send private message Send e-mail Visit poster's website
Bruce
Boardmeister


Joined: 06 Jun 2005
Posts: 7149
Location: Portland, OR

PostPosted: Thu Jun 04, 2020 9:49 am    Post subject: Reply with quote

Beyond pissed? I'd go for "livid". Here's hoping for a helpful answer.



B
_________________
VO-BB Member #31 Enlisted June, 2005

I'm not a Zoo, but over the years I've played one on radio/TV. .
Back to top
View user's profile Send private message Send e-mail Visit poster's website
SteveToner
Contributor III


Joined: 03 Oct 2016
Posts: 99
Location: LA & Sundance

PostPosted: Thu Jun 04, 2020 10:56 am    Post subject: Reply with quote

I believe that if the first 15 minutes were approved, you are due a cancellation fee. If the "rights holder" has vanished, then ACX should make good on that.
_________________
www.TonerVoice.com
Back to top
View user's profile Send private message Visit poster's website
todd ellis
A Zillion


Joined: 02 Jan 2007
Posts: 9767
Location: little egypt

PostPosted: Thu Jun 04, 2020 11:12 am    Post subject: Reply with quote

wow. i hope you can find some sort of justice here. was there a contract between acx & yourself for the project?
_________________
"i know philip banks": todd ellis

Back to top
View user's profile Send private message Send e-mail Visit poster's website
Moosevoice
Been Here Awhile


Joined: 16 Nov 2012
Posts: 217
Location: Iowa

PostPosted: Thu Jun 04, 2020 4:00 pm    Post subject: Reply with quote

todd ellis wrote:
wow. i hope you can find some sort of justice here. was there a contract between acx & yourself for the project?

I think the only ‘contract’ is the agreement overall as a narrator in ACX.
_________________
www.moosevoice.com
Back to top
View user's profile Send private message Send e-mail Visit poster's website
SteveToner
Contributor III


Joined: 03 Oct 2016
Posts: 99
Location: LA & Sundance

PostPosted: Thu Jun 04, 2020 4:38 pm    Post subject: Reply with quote

You have a contract: https://www.acx.com/help/production-standard-terms/200485540
but it doesn't specifically state what happens in this situation.
_________________
www.TonerVoice.com
Back to top
View user's profile Send private message Visit poster's website
melissa eX
MMD


Joined: 20 Oct 2007
Posts: 2621
Location: Lower Manhattan, New Amsterdam, the original NYC

PostPosted: Sat Jun 06, 2020 4:27 pm    Post subject: Reply with quote

Was this done as a union ACX job?
_________________
www.melissaeXelberth.com
from crime...to the divine(R)
bilingual isdn vo
Back to top
View user's profile Send private message Send e-mail Visit poster's website
sounddguy
Contributor III


Joined: 22 Jan 2009
Posts: 91
Location: Atlanta, GA USA

PostPosted: Sun Jun 07, 2020 6:32 pm    Post subject: Reply with quote

ACX does NOT care. Their only interest is putting product on the shelf. You deal with Rights Holders at your own peril. At the rate they are having issues web failures etc if they are not going to implode down the road.
Back to top
View user's profile Send private message Send e-mail
Moosevoice
Been Here Awhile


Joined: 16 Nov 2012
Posts: 217
Location: Iowa

PostPosted: Fri Jun 12, 2020 6:57 am    Post subject: Reply with quote

Be that as it may @sounddguy, I've requested a supervisor last week. Haven't heard back so I'm in full 'crawling up there **' mode.
May not get anything for my troubles but at least they'll know.
_________________
www.moosevoice.com
Back to top
View user's profile Send private message Send e-mail Visit poster's website
Display posts from previous:   
Post new topic   Reply to topic    VO-BB - A VO Family Forum Index -> Chat All times are GMT - 7 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2005 phpBB Group