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Source Connect Port Unavailable

 
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Eddie Eagle
M&M


Joined: 23 Apr 2008
Posts: 2219
Location: Delray Beach, FL

PostPosted: Sun Dec 10, 2017 10:23 am    Post subject: Source Connect Port Unavailable Reply with quote

Been a while since I used SC Standard 3.7
Getting the Port Unavailable
Tried an echotest 48k mono and it takes a while but I get a send and receive.

Port forwarding for Source Connect is set up on my router. Maybe some data has changed that I need to update in the port forward settings?

Any suggestions or snide remarks welcome.
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Eddie Eagle
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Mike Harrison
The Gates of Troy


Joined: 03 Nov 2007
Posts: 1768
Location: Equidistant from New York City and Philadelphia, along the NJ Shore

PostPosted: Sun Dec 10, 2017 10:55 am    Post subject: Reply with quote

Eddie, this always send me over the edge, too, so I made notes and took screen shots last time.

In your router settings for Source-Connect, make sure ports 6000-6002 are selected. Also make sure the ip address there matches the ip address in your computer's Network settings.

See if that helps.
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Mike
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The first step, they say, is admitting it: I am an O.A.V. And proud of it.

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Eddie Eagle
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Joined: 23 Apr 2008
Posts: 2219
Location: Delray Beach, FL

PostPosted: Sun Dec 10, 2017 11:04 am    Post subject: Reply with quote

still says unavailable.
According to their support it should be 6000 and 6001
Shocked
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Eddie Eagle
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Mike Harrison
The Gates of Troy


Joined: 03 Nov 2007
Posts: 1768
Location: Equidistant from New York City and Philadelphia, along the NJ Shore

PostPosted: Sun Dec 10, 2017 11:18 am    Post subject: Reply with quote

I don't know if this will affect it, but do your firewall settings allow Source-Connect?
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Mike
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Eddie Eagle
M&M


Joined: 23 Apr 2008
Posts: 2219
Location: Delray Beach, FL

PostPosted: Sun Dec 10, 2017 11:33 am    Post subject: Reply with quote

Thanks I tried that it doesn't seem to interfere. I'm going to set up a source element support session tomorrow appreciate it
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Eddie Eagle
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Eddie Eagle
M&M


Joined: 23 Apr 2008
Posts: 2219
Location: Delray Beach, FL

PostPosted: Mon Dec 11, 2017 12:37 pm    Post subject: Reply with quote

Some kind of installer was blocking SC. Took us a while to figure it out.
Safenet installer was the blocker.

Works fine again.
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