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Apollo Twin Routing for ISDN
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Dan-O
The Gates of Troy


Joined: 17 Jan 2005
Posts: 1636

PostPosted: Wed Mar 11, 2020 6:11 pm    Post subject: Apollo Twin Routing for ISDN Reply with quote

Hi All,

I'm stumped and am asking for some good ole VO-BB help. I'm new to routing signals on the UAD Apollo Twin and can't figure out how to route my ISDN.

My two issue are:
* The caller is looping back, or getting slapback
* I would like to mute my own feed into my headphones. (I don't want to hear my voice just the caller's.)

I/O
Mic 1 -> Line 3 Out
ISDN Out -> Mic 2

And here's the current configuration on the UAD Console

Thanks!
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Eddie Eagle
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Joined: 23 Apr 2008
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PostPosted: Thu Mar 12, 2020 6:48 am    Post subject: Reply with quote

Is there a monitor feed on your end you can mute? maybe have the studio on the other end turn your monitor off.
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Jack Daniel
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Joined: 23 Jun 2016
Posts: 574
Location: SoCal

PostPosted: Thu Mar 12, 2020 9:31 am    Post subject: Reply with quote

I've sent you my setup (via email), but I don't think we are trying to do the exact same thing.
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Jack Daniel
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Dan-O
The Gates of Troy


Joined: 17 Jan 2005
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PostPosted: Thu Mar 12, 2020 11:06 am    Post subject: Reply with quote

Hey Jack,

Thank you for that. Strangely it didn't affect anything at all.
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Jack Daniel
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PostPosted: Thu Mar 12, 2020 11:08 am    Post subject: Reply with quote

Dan-O wrote:
Strangely it didn't affect anything at all.


Crud. Time to call George again? He did my routing and now I just don't think about it.
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Jack Daniel
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Eddie Eagle
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PostPosted: Thu Mar 12, 2020 11:29 am    Post subject: Reply with quote

maybe try having caller mute their mic if they haven't already done so when you are recording?
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Jack Daniel
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PostPosted: Thu Mar 12, 2020 11:34 am    Post subject: Reply with quote

Eddie Eagle wrote:
maybe try having caller mute their mic


I think his problem is the opposite--he wants HIMSELF muted while being able to hear the other side. Basically a mix-minus.
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Jack Daniel
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Eddie Eagle
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PostPosted: Thu Mar 12, 2020 1:33 pm    Post subject: Reply with quote

Jack Daniel wrote:
Eddie Eagle wrote:
maybe try having caller mute their mic


I think his problem is the opposite--he wants HIMSELF muted


hence my 1st thought: Is there a monitor feed on your end you can mute?
I don't use the UA but have addressed this problem with clients before. So depending on the setup we were able to eliminate the prob. Headphones on both sides will work too. Turning off any external monitor speakers on the other side and muting your own monitors works.

If I get this correctly Dan's audio is feeding back from a speaker somewhere into the mic either on the client side or his if not using headphones.
The client could turn off their mic while he reads so the signal doesn't feed and loop back.
Dan, if you know Russ Gorsline at Rex he'd probably have a good solution.
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Jack Daniel
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PostPosted: Thu Mar 12, 2020 1:37 pm    Post subject: Reply with quote

Eddie Eagle wrote:
The client could turn off their mic while he reads so the signal doesn't feed and loop back.


I think his need is to not hear himself at all -- more of a performance thing rather than a feedback thing.

But Dan has missed his last two payments to me as his personal spokesman so I'll leave it to him :)
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Jack Daniel
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Eddie Eagle
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PostPosted: Thu Mar 12, 2020 1:40 pm    Post subject: Reply with quote

Ha Money Mouth

If he doesn't want to hear himself.....well he probably should just be silent.
I KID I KID !
Hey!!! its thursday.
seriously though Russ can help. He's local to PDX.
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Jack Daniel
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PostPosted: Thu Mar 12, 2020 1:48 pm    Post subject: Reply with quote

Eddie Eagle wrote:
seriously though Russ can help. He's local to PDX.


Nothing beats local competence--Dan-o, make the call!
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Jack Daniel
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Eddie Eagle
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PostPosted: Thu Mar 12, 2020 2:06 pm    Post subject: Reply with quote

Jack Daniel wrote:


But Dan has missed his last two payments


btw What ARE your rates? Explode
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Dan-O
The Gates of Troy


Joined: 17 Jan 2005
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PostPosted: Thu Mar 12, 2020 4:52 pm    Post subject: Reply with quote

The loopback is in the Apollo mixer. The signal is coming in from the ISDN caller to the Apollo and is being sent back to them from the Apollo. It sounds like a delay.

If I mute the monitor I hear nothing from either source. This, of course, is based on my limited knowledge of how this fancy machinery works.

I don't mind so much hearing myself. I can always slide the earpiece off while I read. The side effect is it creates an inconvenience to the client if they want to give quick direction.
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Glenn Moore
Been Here Awhile


Joined: 24 Jan 2005
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PostPosted: Thu Mar 12, 2020 5:55 pm    Post subject: Reply with quote

Dan-

I am not sure what you are trying to do is even possible without a mixer. One frustrating thing about the Apollo Twin is that I physically have to mute my speakers when recording in Adobe Audition. And on the rare occasion I use headphones while recording there is slight delay. To me this is probably the only major flaw with the Apollo as everything else with the plug-ins is pretty amazing. I never had to do this with my old Apogee Duet. UA told me, at the time I bought the Apollo, that Adobe Audition was not one of their supported software. Hopefully that will change in the future. I no longer have ISDN so this is something I have not encountered. You, of course, know George Whittam and his vast and amazing knowledge, but Tim Tippets knows the Apollo Twin very well too. He might be able to help you. His website is https://votechguru.com/

g
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Matto
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Joined: 27 Nov 2007
Posts: 386
Location: Vancouver Island, British Columbia

PostPosted: Fri Mar 13, 2020 12:13 pm    Post subject: Reply with quote

Hey Dan-o,

Two questions, does the Twin have the CUE configuration? You can have up to 4 on the x6 and they are most helpful for this sort of thing.

Also do you have some sort of kill switch you can use for your mic when the client is talking? This is the one I use - https://www.amazon.ca/rolls-MS111-Mic-Switch-Off/dp/B001GMXFW6/ref=sr_1_1?keywords=mic+switch&qid=1584126474&sr=8-1
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